Shenzhen Bropool Industrial Co., Ltd. is a professional manufacturer on sauna room, hot tub and cold plunge

Tel:+86 18928448819

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What can we help you with?

Q1 : What is your terms of delivery ?


Q2 : What is your MOQ?

A: Normally our MOQ is 1 set/sets each item.

Q3 : How long is your delivery time?

A: Normally withtin20 to 35 days after receiving T/T deposit, the specific delivery time depends on the order quantity and item.

Q4: What's your sample policy?

A: Samples are available, sample fee and and freight need to confirmed

Q5: What's your payment terms?

A: For standard products, T/T 30% deposit paid in advanced , 70% balance before shipping.

Q6: How long is your product warranty?

A: 3 years for the main structure, 1years for electronics, but we have continuous support for our long-term customers.

Q7: Do you have certificate

A: Yes, we have CE, RoHS, ISO9001:2008 certificate, and our CE certificate was tested by TUV company.

Q8: What will you do if there is something wrong with your products?

A: First, pls send us photos or videos so that we can confirm with our supplier to avoid the same problem later. Second, we will match the replacement parts in the next order, we can also send you parts ASAP if you are urgent. 

Q9: How can I get the specific price for one product?

A: A best quotation will be given according to you specific requirement, such as model, quantity, function etc.
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